Glasses & Products
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- Select your preferred product and the strength of the glasses.
- Click on the green ‘add to cart’ button. After this, you can continue shopping or go to your shopping cart to complete your order.
- Check your shopping cart and make sure its contents are correct, and press ‘go to checkout’.
- Next, you will be directed to the billing details. From this point you have multiple options to continue:
Create an account
Login with an existing account
Continue as a guest
Once you have filled in your information (name, address, phone number, etc.) and possibly entered a giftcard code you continue to your payment.
- You complete your order by paying. Choose a preferred payment method. The possibilities are:
Cash upon delivery
iDeal (NL),
CreditCard (International)
PayPal (International)
Sofort (BE)
Giropay
Belfius direct net
KBC/CBC
Bancontact
- Before pressing ‘place order’, please check all the details again and make sure everything is correct.
- Click on ‘place order’ and complete the payment.
- Congratulations! Your order is now complete and we’re working on getting it ready to deliver to you. The average delivery time is 1 to 2 working days
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+0.00 (sunglasses)
+1.00
+1.50
+2.00
+2.50
+3.00If your strength is higher than +3.00, we advise you to have reading glasses measured with your local optician.
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Looplabb does not (yet) have a physical store but there are several points of sale where you can try on Looplabb glasses. Soon it will be possible to try the glasses on online through a ‘virtual try-on’ option.
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All Looplabb reading glasses cost €29.95 including VAT, and the sunglasses cost €39.95 including VAT.
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At LoopLabb you can pay securely in various ways. Below the payment methods for the Netherlands, Belgium and Germany.
Payment methods Netherlands:
iDeal
MasterCard
Visa
Amex
PayPal
Apple PayPayment methods Belgium:
MasterCard
Visa
Amex
PayPal
Apple Pay
Bancontact / Mr. Cash
KBC/CBC Payment
BelfiusPayment methods Germany:
MasterCard
Visa
Amex
PayPal
Clarna
Apple Pay
Giropay
Sofort -
After sending your glasses, we will send you the invoice by e-mail. You can also view your invoice by logging into your own Looplabb account.
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Each Looplabb frame is made by hand. We combine the best parts available. And use a unique assembly method to secure each element and ensure the best quality. The frames are made with a whole-core-colored frame that ensures color consistency, durability, and an integrated soft coating. This makes the glasses feel very pleasant and solid. The screws and feathers are made of double hardened stainless steel, which are strong and fully integrated with the frames. Virtually indestructible. Our ultra-thin acrylic lenses are optician-quality. They are light, very bright and offer the most refined and consistent strength available for ready-to-use reading glasses. The scratch-free coating ensures reliable crystal-clear vision, even after prolonged intensive use. The entire collection is TÜV certified – the highest quality guarantee standard. Each pair of glasses has a handy felt case made of recycled wool, so you can always store your new glasses safely.
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All the lenses used for our sunglasses come with Category 3 – UV400 protection. Perfect for sun protection in everyday life.
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No, unfortunately we have not yet been able to find ready-made multifocal lenses that meet our requirements. In the background we are in talks with various leading lens suppliers to develop the right multifocal lenses.
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From 2025, Looplabb will also offer computer glasses which will block 86% of the harmful blue led light.
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+0.00
+1.00
+1.50
+2.00
+2.50
+3.00 -
Yes. Buy a Looplabb gift voucher here. Orders before 11 p.m. are normally delivered the next working day.
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Looplabb does not (yet) have a physical store. There are several points of sale where you can try on Looplabb glasses. Send us a message via Facebook or Instagram for more information..
Shipping, returns & warranty
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The Netherlands, Belgium, Germany, United States (USA), Italy, Spain, Austria, Canada, Denmark, Finland, France, Ireland, Luxenburg, Norway, Portugal, Sweden and United Kingdom (UK)
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At Looplabb, all orders from 2 glasses (at least € 59.90 including VAT) are shipped free of charge within the Netherlands, Belgium and Germany. In case you order 1 pair of glasses, you pay € 4.95 in shipping costs.
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Order before 11 p.m. will be delivered the next working day.
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All ordered products you receive from us have a cancellation period of 14 days Without giving reasons. The withdrawal period expires 14 days after the day on which you actually received our delivery.
- If you inform us of the fact that you use the right of withdrawal, from that moment you still have 14 days to return the products to us or hand over. You are on time if you return the goods before the 14 -day period has expired. You can also choose to return the products without registering within the cooling -off period of 14 days and to add a notification in the return package that shows the wish for withdrawal.
- If you wish to make use of your right of withdrawal, you must inform us through an unambiguous statement that you wish to revoke the agreement. You can use us for this return portal or from it European model form for withdrawal To make us known that you will refrain from the purchase. You can e-mail this completely filled in to info@looplabb.com. You can choose whether you use the portal or form, you don't have to use both.
- The shipping costs for returning ordered products are for "own" account and can therefore be used with the sender of your choice. Also when returning via the return portal You can choose your carrier yourself and pay the shipping costs.
- If you choose to exchange the product, we request that you know in writing to us what alternative product you wish to receive. We are waiting to send the alternative product, until we have received the return goods, or if you can prove that you have returned the goods, depending on what time it will first fall. The shipping costs for sending the alternative product will be paid by LoopLabb.
- If you opt for a refund, you will receive the full purchase amount within 5 working days after your withdrawal communication from us in the same way that you have paid. We can wait with a reimbursement until we have received the goods, or you have shown that you have returned the goods, depending on what time it will first fall.
- You are only liable for the value reduction of the goods that is the result of the use of the goods, which is further necessary to determine the nature, characteristics and the operation of the goods.
- All products are supplied with a 2 -year full factory warranty.
- If an article breaks, we are happy to help you.
Our return address in the Netherlands is:
Looplabb BV
Zeelandhaven 8
3433 PL NieuwegeinOur return address in Belgium is:
Looplabb BV
P/A BX - Active Ants Returns Nieuwegein
Vilvoordsesteenweg 233
1099 Brussels X
BELGIUM
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The warranty policy automatically takes effect when purchasing a LoopLabb product. Walkabb provides two (2) year warranty on its products. The guarantees ensure that the products meet the standards of usability, reliability and sustainability.
The guarantees do not apply in case of:- Theft or loss;
- Deliberate damage;
- Damage as a result of incorrect use, such as
scratches, punches or falls; - Normal wear or aging of
used materials; or - Damage as a result of neglect.
You acknowledge and agree that
Products from LoopLabb will break vulnerably when they are treated carelessly.
The warranty only applies to demonstrable production errors.
The guarantees no longer apply if a third party
repair work or other work on the product performs, without
prior written permission from LoopLabb.
If a valid warranty claim can be made, and we ask the product
to return to us, the return costs will be paid by us. Like ours
Guarantee is not applicable are the return costs for you. For all
Items that you buy from us applies the legal warranty. Legal
guarantee means that a product is or must do what the consumer is there
in all reasonableness. The two years provided by LoopLabb
Extra warranty does not affect the legal warranty. -
After you have placed the order, we will send you a track & trace code with which you can follow your order.
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Via your own Looplabb account you can change your delivery address. However, once your order has been completed, we cannot change anything about the order in question.
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Check the order confirmation
In the order confirmation you will find the expected delivery time of your order. Most of our glasses already have the next working day at home, but some glasses have a longer delivery time. Did you not receive an order confirmation? Then contact our customer service.Check your e-mail
Most likely you have received e-mails about the status of your order. Also look in your spam folder. You can also view the status of your order in your account under the heading "My Orders".Check the track & trace code
View in the track & trace link in the shipping confirmation when the delivery of your order is planned. The delivery may have been delayed. Does the track & trace code also not provide a definitive answer? Then contact our customer service.020-7239633
service@looplabb.com
Service & Maintenance
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Do you not know what strength your reading glasses should have? On this page is an indicative vision test
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When choosing a new spectacle frame, you need to take into account the shape of your face. For example, with a rectangular face, round glasses are very complimentary. It provides a soft facial expression and a radiant appearance, while a round face benefits from a more rectangular frame. Hair color also influences the choice of glasses. Dark hair goes well with brown frames, but for blond hair you can better choose gray, burgundy, or pastel. Your personal taste and style naturally play the biggest role, of course. Choose what makes you feel good, then you’re guaranteed to shine!
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That depends on the conditions of your health insurer and package. Before you buy glasses from Looplabb, it is best to check with your health insurance whether they are eligible for reimbursement. This depends entirely on your insurance and which (additional) package you have.
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You use your glasses daily so we want to give them a little extra care from time to time. But how can you do this best? You need some two soft wipes, lukewarm water and pH neutral soap.
- Wash your hands
- Hold your glasses at the nose bridge or legs, not the glasses
- Wet the wipes with lukewarm water and the soap and clean the glasses
- Make the glasses dry with the other cloth
Want to know more about this? Then click here.
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We give a 2-year warranty on production and material errors on all our glasses.
The warranty policy automatically takes effect when purchasing a Looplabb product. The guarantees ensure that the products meet the standards of usability, reliability and sustainability.
The guarantees do not apply in case of:
- Theft or loss;
- Deliberate damage;
- Damage as a result of incorrect use, such as scratches, punches or falls;
- Normal wear or aging of used materials; or
- Damage as a result of neglect.
You acknowledge and agree that Looplabb products will break when they are carelessly treated. The warranty only applies to demonstrable production errors.
The guarantees no longer apply if a third party performs repair work or other work on the product, without prior written permission from Looplabb.
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If you have a complaint about our products or our service, you can contact us in writing via the Contact Form. You will receive a substantive response from us within 14 days of receiving your complaint.
If you are nevertheless not at all satisfied with the handling of your complaint, you can also submit it to the Thuiswinkel Disputes Committee (www.sgc.nl) or to this disputes committee via the European ODR platform (https://ec.europa.eu/consumers/odr/).”
Durability
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Our frames are not yet fully durable, but our packaging is. In the course of 2023, we will release the first 2 Looplabb frames that are made of 65% biodegradable material. By the end of 2023, our entire collection will be replaced by models made of 65% biodegradable material. Today’s world faces major challenges, from climate change to inequality and prejudice. Of course, we understand that one brand can not only change all this on its own, but we also know that with hard work and a positive outlook, we can make glasses where the minimum is wasted and where everyone is welcome. We are currently working hard on our sustainability goals; we want to minimize our environmental impact, increase our positive impact to 100%, and improve the lives of thousands of people in our value chain.
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Our Premium Collection consists of 2 models made of 65% degradable material.
In the future we want to work towards our entire collection of this same bold material.